Customized Contents Solutions
At e-djuster, our solutions focus on providing insurers with choice of three very distinct and effective services, which when combined creates flexible and easily-customizable solutions tailored to fit the specific requirements of each organization’s unique claims operation.
Implementing customized solutions that best fits your specific needs will allow you to achieve the expected high performance contents results, for all types and sizes of claims and the unique opportunity to differentiate in what many consider to be one of the most complex and challenging areas of property claims handling.
Regardless of the combination of services you choose to create your customized solution, our programs are easily implemented and/or deployed and are guaranteed to provide immediate positive impact on reducing the costs of your contents claims processing, while delivering maximum results in all of the key areas we have outlined below:
- Policyholder service and satisfaction
- Leakage and indemnity control
- Utilization of adjuster resources, efficiency and cycle time performance
- Costs of claims processing and Insurer loss ratio performance
- Insurer brand promise and reputation
We handle your contents field claims anywhere across the country; those requiring site visits, detailed inventories, valuations and like, kind and quality (LKQ) pricing – In the event of major loss and damage claims, we provide our assurance that our contents specialists will deliver compassionate and high-quality customer service to your policyholders at the time of need.
We handle your lower-severity contents claims by telephone from our dedicated, in-house contents claims processing centre. These are claims with moderate replacement cost values, which do not require site visits – these are claims typically caused from water damage and large theft losses.
Our field and in-house claims services are powered by e-xclaim, e-djuster’s proprietary and industry-proven contents application. e-xclaim not only facilitates our outsourcing services, but is also available for licensing to insurers, for the purpose of providing adjusters with the modernization and functionality needed for effective internal contents claims handling.
Contact us by email at info@e-djuster.com or call us at 1-866-779-5950 to find out what mix of services provides the best solution for you.
