In-house Claims Services
Our in-house claims processing centre delivers high performance claims handling on each and every claim assigned. Quality, accuracy, timeliness and friendly customer service is the best way to describe the consistent high-level results e-djuster’s in-house claims team so reliably deliver.
The types and sizes of claims assigned to our in-house processing centre often involve items with reasonably high levels of replacement cost value. Loss and damaged claims are most commonly received on schedule of loss forms, contractor’s lists and from various other means. Our in-house claims processing service is reliable, offers great value and provides:
- Friendly customer service with high levels of policyholder satisfaction
- Rapid and consistent 48 to 72 hour turnover times
- Fair, accurate, and reliable contents valuations
- Replacement receipt expenditure services
Our best-practice, in-house claims processing services include taking the time to contact policyholders on behalf of insurance adjusters to ensure all lost or damaged contents items are thoroughly reviewed and item lists are accurately established, prior to entering into our like, kind and quality (LKQ) research and pricing phase.
We differ in that our contents specialists take the time needed to thoroughly collect the descriptions and details of all claimed lost or damaged items. This mandatory process is proven to contribute to more accurate replacement cost valuations and lower costs of indemnity payout of claims for insurers, without jeopardizing claims turnover times and/or policyholder satisfaction performance rates.
If you want faster, lower cost, and more accurate claims handling that will provide high-levels of satisfaction to all parties involved in the process—contact us now by emailing info@e-djuster.com or by calling 1-866-779-5950.
