e-xclaim Application Services
Our outsourcing services are powered by e-xclaim, e-djuster’s proprietary contents claims application. e-xclaim is an easy-to-use, fully bilingual, web-based application for processing contents claims of all types and sizes.
Our industry-proven contents application, e-xclaim can be licensed through a very straight-forward agreement to allow insurers to handle any portion of their contents claims internally.
Here’s why we’ve found success with e-xclaim:
- e-xclaim is hosted in a secure, professionally managed data center and is available 24/7. All you need is an internet connection and a web-browser to handle your own contents claims from anywhere, anytime, and there is no software or hardware for you to install and manage
- e-xclaim makes it easy to find like-kind-and-quality (LKQ) replacements for lost or damaged contents. It uses sophisticated search algorithms on an extensive and up-to-date database of products and prices from top national and local retailers across a broad range of consumer product categories. The claim replacement cost value (RCV) and actual cash value (ACV) is calculated fairly and accurately using the current list prices of these replacement products
- e-xclaim keeps all the information about claims and contents in one central location and enables a claims team to collaborate on a contents claim. You can choose to set up and handle a claim internally, or request that e-djuster handle it for you. In either case, you have on-line access to all the claim and contents information
- e-xclaim enforces consistency in claims workflow. It has a comprehensive set of performance and productivity standards built right in to the system to ensure that each field and in-house claim is handled according to our proven claims handling processes
- e-xclaim provides a wide-array of claims and management reports. These reports are available in multiple formats so they are easily shared with adjusters, policyholders, and other key stake-holders involved in the contents claims handling process
If you want to bring industry-leading modernization to your internal handling of contents claims, and use your adjuster resources in a way that is faster, less expensive, and more accurate, contact us now by emailing info@e-djuster.com or by calling 1-866-779-5950.

